Shipping Policy

Shipping Policy

Effective Date: 01/08/2026

Thank you for shopping with Shopixa. We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • You will receive an order confirmation email after your purchase and a shipping confirmation with tracking details once your order has been dispatched.

2. Delivery Time

Under normal circumstances, orders are delivered within 7–10 business days from the date of dispatch.

Delivery times may vary depending on:

  • Delivery location.

  • Courier partner availability.

  • Public holidays.

  • Weather conditions.

  • Natural disasters or unforeseen events.

  • High order volumes during festivals or promotional sales.

While we make every effort to deliver within the estimated timeframe, delivery dates are estimates and cannot be guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Any promotional free shipping offers will be clearly mentioned on the website.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable), allowing you to monitor your shipment's progress.

5. Delivery Address

Please ensure that your shipping address, phone number, and PIN code are accurate before placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

6. Failed Delivery Attempts

If the courier is unable to deliver your package due to:

  • Incorrect address.

  • Customer unavailable.

  • Refusal to accept the order.

The package may be returned to us. In such cases, additional shipping charges may apply for re-shipment.

7. Delayed Deliveries

Although we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions.

  • Transportation disruptions.

  • Government restrictions.

  • Natural disasters.

  • Courier service issues.

We appreciate your patience and will assist you in tracking your shipment whenever possible.

8. Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with:

  • Do not accept the package if possible.

  • Contact our customer support within 48 hours of delivery.

  • Provide clear photos of the package and product for verification.

We will investigate the issue and provide an appropriate resolution.

9. International Shipping

Currently, we only ship within India unless otherwise stated on our website.

10. Contact Us

For any questions regarding shipping or delivery, please contact us:

Store Name: Shopixa
Email: shopixa.team@gmail.com
Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (IST)

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.