Terms of Service

Terms of Service

Effective Date: 01/08/2026

Welcome to Shopixa. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to comply with these Terms. If you do not agree, please refrain from using our website.

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

  • You will use the website only for lawful purposes.

2. Products and Services

We strive to display accurate product descriptions, specifications, images, and pricing. However:

  • Product colors may vary slightly depending on your device or screen settings.

  • Minor differences in packaging or design may occur due to manufacturer updates.

  • We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Pricing and Payments

  • All prices are displayed in Indian Rupees (INR) unless otherwise specified.

  • Prices include applicable taxes where required by law unless stated otherwise.

  • We reserve the right to change product prices at any time without prior notice.

  • Orders will only be processed after successful payment confirmation or order verification.

4. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to:

  • Product unavailability.

  • Pricing or technical errors.

  • Suspected fraudulent activity.

  • Incomplete or inaccurate customer information.

  • Any reason deemed necessary to protect our business or customers.

If payment has already been made for a cancelled order, a full refund will be issued.

5. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe shown during checkout.

However, delivery may be delayed due to:

  • Weather conditions.

  • Courier delays.

  • Public holidays.

  • Natural disasters.

  • Other unforeseen circumstances beyond our control.

Estimated delivery times are provided for reference only and are not guaranteed.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review the policy before placing an order.

7. User Responsibilities

You agree not to:

  • Use the website for any unlawful or fraudulent activity.

  • Attempt to gain unauthorized access to our systems.

  • Upload viruses or malicious software.

  • Interfere with the operation or security of the website.

  • Misuse customer reviews or submit false information.

Violation of these terms may result in suspension or permanent termination of your account.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Graphics

  • Product descriptions

  • Website design

  • Text

  • Videos

is the property of Shopixa or its respective owners and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Shopixa shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits or revenue.

  • Data loss.

  • Business interruption.

  • Delays caused by third-party service providers.

  • Events beyond our reasonable control.

Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Third-Party Services

Our website may contain links to third-party websites or payment providers.

We are not responsible for:

  • Their content.

  • Their policies.

  • Their services.

  • Their security practices.

Users access third-party services at their own risk.

12. Account Security

If you create an account with us, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • All activities conducted through your account.

Please notify us immediately if you suspect unauthorized access.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website after changes constitutes your acceptance of the revised Terms.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Shopixa
Email: shopixa.team@gmail.com
Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (IST)

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.